Customer Experience Representative, Change Of Service

Sky (Comcast)

Remote, US
Base: $16.00phly; bonus/equity: 5% quarterly bonus...
Consultative problem solving
Customer relationship building
Product knowledge and promotion
Provides end-to-end support for customers looking to modify their current services and capitalizes on generating new revenue or lines of business

Job Summary

  • Provides end-to-end support for customers looking to modify their current services and capitalizes on generating new revenue or lines of business.
  • Establishes and builds rapport as a product ambassador, while promoting effective relationships and upholding our commitment to the customer experience.
  • Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences.

Matching Summary

Provides end-to-end support for customers looking to modify their current services and capitalizes on generating new revenue or lines of business.

Salary

Base: $16.00/hourly; Bonus/Equity: 5% quarterly bonus plus potential monthly uncapped commissions; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Consultative problem solving
  • Customer relationship building
  • Product knowledge and promotion
  • Handling customer inquiries
  • Remote work environment

Nice-to-have

  • Teamwork and collaboration
  • Adaptability to change
  • Customer advocacy
  • Proactive customer engagement

Key Requirements

  • 0-2 Years Relevant Work Experience
  • Some High School Coursework

Work Rights

Not specified

Tailored Resume

Cover Letter