Medical Office Assistant - Physical Medicine And Rehab - Muscp

virtualtour.musc.edu

Onsite
Patient greeting and reception
Appointment scheduling
Patient information management
The Medical Office Assistant position at the Medical University of South Carolina (MUSC) involves greeting patients, scheduling appointments, maintaining patient accounts, and ensuring confidentiality. Candidates should possess customer service experience, basic computer skills, and preferably healthcare front desk experience

Job Summary

  • Greets and welcomes patients and families in person or on the telephone, optimizing the patients’ experience and clinic efficiency time by scheduling appointments appropriately.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively, and collects Co-pays and prior patient balances.
  • Ability to interact with medical professionals and other care team members from diverse cultures and backgrounds, and demonstrates commitment to positive patient and family experiences and excellence in customer service.

Matching Summary

Match Score: 85

The Medical Office Assistant position at the Medical University of South Carolina (MUSC) involves greeting patients, scheduling appointments, maintaining patient accounts, and ensuring confidentiality. Candidates should possess customer service experience, basic computer skills, and preferably healthcare front desk experience.

Skills & Requirements

Must-have

  • patient greeting and reception
  • appointment scheduling
  • patient information management
  • co-pay and balance collection
  • confidentiality of patient information
  • customer service and message distribution

Nice-to-have

  • interacting with diverse medical professionals
  • energetic and enthusiastic work environment

Key Requirements

  • High school diploma or equivalent
  • One year customer service experience
  • Basic computer skills
  • Previous healthcare front desk experience preferred
  • Ability to organize and prioritize work
  • Excellent verbal and written communication
  • Interact tactfully with customers
  • Establish and maintain effective relationships

Work Rights

Not specified

Tailored Resume

Cover Letter