Front Desk Agent

Sofitel Sydney Wentworth

Dallas, TX, United States
Base: not specified; bonus/equity: eligible perfor...
On-site
Guest registration and check-out
Cashiering procedures adherence
Knowledge of opera property management system
Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories

Job Summary

  • Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
  • Build guest loyalty through personalized service and maintain positive guest relations at all times.
  • Employees enjoy paid time off, medical, dental and vision insurance, 401K, complimentary shift meals, and career development opportunities with national and international promotion prospects.

Matching Summary

Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.

Salary

Base: Not specified; Bonus/Equity: Eligible performance based bonus; Benefits: Paid time off, Medical, Dental and Vision Insurance, 401K, Complimentary Shift Meal, Employee benefit card

Skills & Requirements

Must-have

  • Guest registration and check-out
  • Cashiering procedures adherence
  • Knowledge of Opera Property Management system
  • Fluency in English verbal and non-verbal
  • Microsoft Windows applications literacy
  • Guest complaint resolution
  • Maintain guest confidentiality

Nice-to-have

  • Teamwork and collaboration
  • Attention to detail and accuracy
  • Ability to prioritize and organize
  • Calm problem solving with good judgement
  • Personalized guest service
  • Knowledge of hotel features and services

Key Requirements

  • High school graduate or equivalent vocational training certificate
  • Previous experience as Front Desk Agent in hospitality
  • Previous guest relations and cashiering experience
  • Ability to perform job functions with attention to detail
  • Ability to work with minimal supervision

Work Rights

Not specified

Tailored Resume

Cover Letter