Regional Service Director - Uk&i

Howden Group

London, United Kingdom
Hybrid
Strategic leadership
Relationship management
Demand planning
The Service Director is a strategically important role responsible for the delivery of the IT support service within a region, serving users across multiple entities

Job Summary

  • The Service Director is a strategically important role responsible for the delivery of the IT support service within a region, serving users across multiple entities.
  • Build relationships in each business and entity served by Group, ensure a deep understanding of the nuances of each business and their requirements while striving for consistent service delivery.
  • Howden is a global insurance group with employee ownership at its heart, united by a shared passion and no-limits mindset.

Matching Summary

The Service Director is a strategically important role responsible for the delivery of the IT support service within a region, serving users across multiple entities.

Skills & Requirements

Must-have

  • strategic leadership
  • relationship management
  • demand planning
  • decision making
  • IT support and infrastructure knowledge
  • continuous improvement mindset

Nice-to-have

  • employee ownership culture
  • no-limits mindset
  • collaboration
  • work-life balance
  • sustainability
  • volunteering opportunities

Key Requirements

  • ITIL v4 certification required
  • 10+ years in technology roles
  • 5+ years in leadership
  • Proven track record in regulated industries
  • Cloud certifications desirable

Work Rights

Not specified

Tailored Resume

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