Customer Service Representative - Keilor Downs

CommBank

Keilor Downs, Australia
In-person (predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Service Representative for its Keilor Downs branch, tasked with delivering exceptional banking experiences to customers. The ideal candidate should possess a background in customer service, particularly in financial services, and demonstrate excellent communication skills

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Keilor Downs Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Service Representative for its Keilor Downs branch, tasked with delivering exceptional banking experiences to customers. The ideal candidate should possess a background in customer service, particularly in financial services, and demonstrate excellent communication skills.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions

Nice-to-have

  • Financial services experience
  • Articulate financial terms clearly
  • Ask the right questions
  • Act with integrity
  • Customer at the center
  • Busy retail environment

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to work in a busy environment

Work Rights

Not specified

Tailored Resume

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