Spa Coordinator / Receptionist

Four Seasons Hotels & Resorts

Costa Rica, Costa Rica
Guest service and consultation
Appointment scheduling and coordination
Retail sales assistance
The Spa Coordinator/Receptionist serves as the first point of contact for guests, ensuring a warm, professional, and seamless experience from booking to checkout

Job Summary

  • The Spa Coordinator/Receptionist serves as the first point of contact for guests, ensuring a warm, professional, and seamless experience from booking to checkout.
  • This role requires exceptional organizational skills, a guest-centric approach, and the ability to multitask in a dynamic environment.
  • Four Seasons believes in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Matching Summary

The Spa Coordinator/Receptionist serves as the first point of contact for guests, ensuring a warm, professional, and seamless experience from booking to checkout.

Skills & Requirements

Must-have

  • Guest service and consultation
  • Appointment scheduling and coordination
  • Retail sales assistance
  • Handling telephone and email inquiries
  • Maintaining reception and spa areas

Nice-to-have

  • Passion for health and wellness
  • Proactive and guest-focused mindset
  • Genuine smile and professional demeanor
  • Ability to prioritize in busy environment

Key Requirements

  • 2 years of experience preferred
  • Reading, writing, and oral proficiency in English
  • Knowledge of spa software systems
  • Proficiency in Microsoft Office and Canva

Work Rights

Not specified

Tailored Resume

Cover Letter