The Care Continuum Partner - Medical Assistant functions in a regional capacity to support patients and practices both within physical walls and outside of them
Job Summary
The Care Continuum Partner - Medical Assistant functions in a regional capacity to support patients and practices both within physical walls and outside of them.
This role involves collaborating with clinical teams for pre-visit planning, managing care gaps, referrals, and medication authorizations while conducting patient outreach.
Lehigh Valley Health Network is a Magnet Hospital recognized for nursing excellence and has received top safety grades from The Leapfrog Group.
Matching Summary
The Care Continuum Partner - Medical Assistant functions in a regional capacity to support patients and practices both within physical walls and outside of them.
Skills & Requirements
Must-have
2 years MA experience
3 years complex health system experience
Technical School Diploma as Medical Assistant
Patient outreach and communication skills
Virtual rooming and telehealth support
Electronic medical records knowledge
Nice-to-have
Associate's Degree in Medical Assisting
CCMA Certification from NHA
Superior customer service skills
Critical thinking and solution-focused approach
Adaptability to changing priorities
Key Requirements
Technical School Diploma or Specialized Diploma as Medical Assistant
2 years experience interacting with patients
3 years experience in complex health system environment