Service Engineer, Medical Technology

Zeiss Group

Vietnam
3 years medical equipment technical support experience
Biomedical mechanical mechatronics electronics electrical engineering degree
Troubleshooting and repair pc hardware skills
The role involves carrying out installation, commissioning, warranty service, and preventive maintenance for high-end medical technology products in Vietnam

Job Summary

  • The role involves carrying out installation, commissioning, warranty service, and preventive maintenance for high-end medical technology products in Vietnam.
  • Candidates must possess excellent troubleshooting skills for both medical devices and computer hardware including operating systems and networking.
  • The position requires developing strong relationships with biomedical teams and end-users while ensuring full coverage of customer complaints and feedback.

Matching Summary

The role involves carrying out installation, commissioning, warranty service, and preventive maintenance for high-end medical technology products in Vietnam.

Skills & Requirements

Must-have

  • 3 years medical equipment technical support experience
  • BioMedical Mechanical Mechatronics Electronics Electrical engineering degree
  • Troubleshooting and repair PC hardware skills
  • Computer operating system and disk backup software knowledge
  • IT networking fundamentals understanding

Nice-to-have

  • Strong analytical and teamwork interpersonal skills
  • Customer service mindset for high satisfaction levels
  • Experience with digitalization and new service models
  • Ability to coach and mentor field engineers
  • Personal network building within and outside company

Key Requirements

  • Bachelor of Engineering in BioMedical or related discipline
  • Minimum 3 years experience in medical equipment technical support
  • Sound ability to troubleshoot and repair PC systems

Work Rights

Not specified

Tailored Resume

Cover Letter