Guest Services Agent

Marriott Vacations Worldwide

Ko Olina, Hawaii, US
Hourly rate: $34.19; bonus/equity: not specified; ...
Casual (0-19 hours per week, flexible schedule)
Fluent japanese language skills
English and japanese bilingualism
Flexible schedule availability
Marriott Vacations Worldwide is seeking a bilingual Guest Services Agent fluent in English and Japanese for their Ko Olina, Hawaii location. The role emphasizes customer service, attention to detail, and teamwork, offering a flexible casual work schedule

Job Summary

  • The role involves welcoming Owners and guests home while delivering a personalized vacation experience from arrival to departure.
  • Candidates must be fluent in both English and Japanese to effectively communicate with the resort's diverse clientele.
  • The position requires maintaining professional appearance standards and adhering to company policies regarding safety and confidentiality.

Matching Summary

Match Score: 85

Marriott Vacations Worldwide is seeking a bilingual Guest Services Agent fluent in English and Japanese for their Ko Olina, Hawaii location. The role emphasizes customer service, attention to detail, and teamwork, offering a flexible casual work schedule.

Salary

Hourly Rate: $34.19; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent Japanese language skills
  • English and Japanese bilingualism
  • Flexible schedule availability
  • Professional appearance standards
  • Guest arrival and departure processing

Nice-to-have

  • Personalized guest interaction skills
  • Team-oriented cooperative environment
  • Attention to detail in multi-tasking
  • Anticipating guest service needs
  • Assisting individuals with disabilities

Key Requirements

  • Bilingual in English and Japanese required
  • Available for flexible schedule including evenings and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter