Nam (north America) Claims Tpa Manager

AIG

Atlanta, GA, United States
Base: not specified; bonus/equity: eligibility for...
Onsite
Third party administrator (tpa) oversight
Risk mitigation strategies
Claims operational/technical processes
This role is responsible to identify and mitigate AIG’s risk related to third party claim administrators by ensuring effective control and oversight strategies are in place and consistently executed

Job Summary

  • This role is responsible to identify and mitigate AIG’s risk related to third party claim administrators by ensuring effective control and oversight strategies are in place and consistently executed.
  • Lead TPA engagements for allocated TPAs to comply with AIG’s Global Third-Party Risk Management Policy and Standards.
  • Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan.

Matching Summary

This role is responsible to identify and mitigate AIG’s risk related to third party claim administrators by ensuring effective control and oversight strategies are in place and consistently executed.

Salary

Base: Not specified; Bonus/Equity: eligibility for a bonus; Benefits: competitive benefits

Skills & Requirements

Must-have

  • Third Party Administrator (TPA) oversight
  • Risk mitigation strategies
  • Claims operational/technical processes
  • TPA performance outcomes
  • TPA onboarding due diligence
  • Claims procedures and protocols

Nice-to-have

  • Relationship/Partnership/Account management
  • Conflict resolution skills
  • De-escalate tense situations
  • Negotiation comfort
  • Results oriented
  • Work well under pressure

Key Requirements

  • 10+ years of experience with TPAs
  • Team Leadership/Management/Technical Claims Handling
  • Bachelor’s degree preferred
  • Strong claims and claims operational background
  • Strong understanding of the insurance industry/market
  • Excellent verbal and written communication skills
  • Analytical skills
  • Excellent organizational skills
  • Proficiency with MS Office software, Excel and PowerPoint

Work Rights

Not specified

Tailored Resume

Cover Letter