Technical Support Senior Analyst

TheCignaGroup LLC

Hybrid
.net technologies c# asp.net .net core
Java and sql skills
Powershell and scripting knowledge
The role involves supporting a portfolio of applications and services primarily using .NET and Java technologies within a global team

Job Summary

  • The role involves supporting a portfolio of applications and services primarily using .NET and Java technologies within a global team.
  • Candidates must be willing to work rotational shifts and participate in an on-call schedule to ensure 24/7 production coverage.
  • The position requires driving modernization and automation across team processes while maintaining high customer satisfaction and SLA adherence.

Matching Summary

The role involves supporting a portfolio of applications and services primarily using .NET and Java technologies within a global team.

Skills & Requirements

Must-have

  • .NET technologies C# ASP.NET .NET Core
  • Java and SQL skills
  • Powershell and Scripting knowledge
  • Frontend troubleshooting JavaScript TypeScript
  • Rotational shift and on-call availability

Nice-to-have

  • Insurance or Financial services background
  • Experience with ServiceNow Dynatrace Splunk
  • Strong analytical and problem-solving skills
  • Continuous improvement mindset
  • Cloud deployment concepts understanding

Key Requirements

  • Seasoned experience in Technical Support
  • Proven track record in Production Support
  • Ability to work rotating shifts

Work Rights

Not specified

Tailored Resume

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