Payments Digital & Design Business Continuity & Release Management - Vice President

JPMORGAN CHASE BANK, N.A.

Islandwide
**
Lead incident response and resolution
Define business continuity roadmap
Own release and change management practices
** JPMorgan Chase is seeking a Vice President for their Payments Digital & Design Business Continuity & Release Management team, where the successful candidate will lead initiatives to enhance platform reliability and manage product releases. The role requires collaboration with various stakeholders and a focus on incident response, automation, and continuous improvement. **

Job Summary

  • This role serves as a core leader driving value for customers by guiding successful launches and delivering high-quality digital solutions.
  • You will define the Business Continuity & Release Management roadmap while establishing success metrics for incident and change management.
  • The position requires operationalizing AI and automation tools to improve decision-making speed and reduce manual effort in incident execution.

Matching Summary

Match Score: 75

** JPMorgan Chase is seeking a Vice President for their Payments Digital & Design Business Continuity & Release Management team, where the successful candidate will lead initiatives to enhance platform reliability and manage product releases. The role requires collaboration with various stakeholders and a focus on incident response, automation, and continuous improvement. **

Skills & Requirements

Must-have

  • Lead incident response and resolution
  • Define business continuity roadmap
  • Own release and change management practices
  • Operationalize AI and automation tools
  • Establish security-first mindset
  • Bachelor Degree in Finance or related discipline
  • 5+ years product lifecycle leadership experience

Nice-to-have

  • Experience in highly matrixed organizations
  • Ability to manage large-scale global solutions
  • Strong operational metrics reporting skills
  • Flexibility to adapt plans during incidents
  • Demonstrated strength in executive communications

Key Requirements

  • Bachelor Degree in Finance or related discipline
  • 5+ years of experience in product management
  • Hands-on familiarity with AI-enabled tools and automation
  • Knowledge of electronic banking products and systems

Work Rights

Not specified

Tailored Resume

Cover Letter