Trainer (customer Success)

jobgamezone best work from home in 2025

Metro Manila, Philippines
On-site
Prior experience coaching csms
Strong qa background
Structured approach to performance improvement
Jobgamezone is looking for a Trainer (Customer Success) to enhance the skills of their Customer Success Managers through coaching, quality assurance, and training. The ideal candidate should have experience in similar roles, particularly in BPO environments, with a focus on structured performance improvement

Job Summary

  • This role combines coaching, quality assurance, and training delivery to ensure CSMs are equipped for success.
  • The ideal candidate has prior experience coaching CSMs or similar client-facing roles.
  • Former BPO trainers with a strong QA background are welcome to apply.

Matching Summary

Match Score: 85

Jobgamezone is looking for a Trainer (Customer Success) to enhance the skills of their Customer Success Managers through coaching, quality assurance, and training. The ideal candidate should have experience in similar roles, particularly in BPO environments, with a focus on structured performance improvement.

Skills & Requirements

Must-have

  • Prior experience coaching CSMs
  • Strong QA background
  • Structured approach to performance improvement

Nice-to-have

  • Former BPO trainer experience
  • Client-facing role experience
  • Ability to drive long-term client success

Key Requirements

  • Prior experience coaching CSMs
  • Strong QA background
  • Structured approach to performance improvement

Work Rights

Not specified

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