Service Desk Analyst - Remote (after Hours)

K2 Services

Chicago, IL, United States
Base: $36k-$39k annual; shift differential: 10% fo...
On-site
Technical support
Troubleshooting computer systems
Customer service skills
Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!

Job Summary

  • Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!
  • The position comes with a full array of benefits, health insurance and matching 401k, and many more perks.
  • We are looking for candidates who are able to work any days of the week (any combination of days Monday through Sunday) 2nd and 3rd shift preferred.

Matching Summary

Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!

Salary

Base: $36k-$39k annual; Shift Differential: 10% for weekends and evenings after 5pm; Benefits: health insurance and matching 401k

Skills & Requirements

Must-have

  • technical support
  • troubleshooting computer systems
  • customer service skills
  • remote control tools
  • ticketing customer requests

Nice-to-have

  • agile environment
  • fast-paced environment
  • collaborative team player
  • professionalism with end-users

Key Requirements

  • High School Diploma or equivalent
  • Intune Mobile Device Management software installed

Work Rights

Not specified

Tailored Resume

Cover Letter