As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As Concierge for the [location] Branch of CommBank, you’ll be the face of Commbank & the first person customers speak with to assist them.
With us, you’ll help customers make informed financial decisions to achieve their goals.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Enhance customer experience
Manage customer expectations
Professional demeanor
Understand customer enquiries
Nice-to-have
Building personal connections
Improving financial wellbeing
Positive impact on customers' lives
Key Requirements
Proven track record of delivering exceptional Customer Service