Sales & Service Lead - Westport

Alo Yoga

Westport, United States
On-site
Lead exceptional guest experience on the floor
Analyze reports to strategize and deliver results
Manage sales floor coverage and workforce solutions
Alo Yoga is seeking a Sales & Service Lead in Westport, tasked with enhancing the guest experience and leading the sales team to meet engagement and education targets. The ideal candidate will have a strong background in retail management and a passion for delivering exceptional customer service

Job Summary

  • The Sales & Service Lead is integral to elevating the guest experience by ensuring targets for engagement and guest education are met.
  • This role requires analyzing reports to strategize, implement action plans for deficient areas, and highlight growth opportunities.
  • The position involves partnering with Operations and Visual Managers to manage reporting, budgets, expenses, and inventory control.

Matching Summary

Match Score: 85

Alo Yoga is seeking a Sales & Service Lead in Westport, tasked with enhancing the guest experience and leading the sales team to meet engagement and education targets. The ideal candidate will have a strong background in retail management and a passion for delivering exceptional customer service.

Skills & Requirements

Must-have

  • Lead exceptional guest experience on the floor
  • Analyze reports to strategize and deliver results
  • Manage sales floor coverage and workforce solutions
  • Partner with Operations to manage budgets and inventory

Nice-to-have

  • Strong business acumen leveraging metrics
  • Ability to move dynamically on the retail floor
  • Inspire staff in daily operations
  • Build client relationships daily

Key Requirements

  • Experience leading sales teams
  • Proficiency in retail analytics and reporting
  • Knowledge of inventory control and budget management

Work Rights

Not specified

Tailored Resume

Cover Letter