It Support Tech

Nidec

Ft. Wayne, Indiana, USA
End user support
Technical problem resolution
Troubleshooting
Provides support to end users on a variety of issues, identifying, researching, and resolving technical problems

Job Summary

  • Provides support to end users on a variety of issues, identifying, researching, and resolving technical problems.
  • Responds to telephone calls, email and personnel requests for technical support, documenting, tracking and monitoring the problem to ensure a timely resolution.
  • Works to deliver on day-to-day objectives with moderate impact on achievement of results for the team, with tasks that are typically routine.

Matching Summary

Provides support to end users on a variety of issues, identifying, researching, and resolving technical problems.

Skills & Requirements

Must-have

  • end user support
  • technical problem resolution
  • troubleshooting
  • documentation and tracking

Nice-to-have

  • passion for creating ideas
  • meeting challenges
  • contributing to a better society

Key Requirements

  • Associate's degree in a related area
  • 0-2 years of experience
  • Minimum of 3 years of experience
  • Vocational or technical education

Work Rights

Not specified

Tailored Resume

Cover Letter