Provides support to end users on a variety of issues, identifying, researching, and resolving technical problems
Job Summary
Provides support to end users on a variety of issues, identifying, researching, and resolving technical problems.
Responds to telephone calls, email and personnel requests for technical support, documenting, tracking and monitoring the problem to ensure a timely resolution.
Works to deliver on day-to-day objectives with moderate impact on achievement of results for the team, with tasks that are typically routine.
Matching Summary
Provides support to end users on a variety of issues, identifying, researching, and resolving technical problems.