Client Care Representative | Clinical Administration | Ft - Morayfield

Sonova Group

Morayfield, QLD, Australia
Base salary + monthly performance bonuses; salary ...
On-site
Prior face to face customer service experience
Strong communication and active listening skills
Intermediate computer skills
The role involves welcoming clients, managing appointments, and providing administrative support to audiologists at a hearing clinic

Job Summary

  • The role involves welcoming clients, managing appointments, and providing administrative support to audiologists at a hearing clinic.
  • Candidates will benefit from competitive remuneration including base salary plus monthly performance bonuses and salary packaging options.
  • The position offers access to an Employee Enrichment Hub with discounts from over 500 retailers and online learning platforms.

Matching Summary

The role involves welcoming clients, managing appointments, and providing administrative support to audiologists at a hearing clinic.

Salary

Base salary plus monthly performance bonuses; Salary packaging options available; Uniform allowance and paid parental leave included

Skills & Requirements

Must-have

  • Prior face to face customer service experience
  • Strong communication and active listening skills
  • Intermediate computer skills
  • Excellent organisational and time management

Nice-to-have

  • Interest in hearing aid repair and maintenance
  • Passion for delivering amazing client experience
  • Resilience and self-motivation
  • Ability to work autonomously within a team

Key Requirements

  • Prior experience in face to face customer service or administration
  • Intermediate computer skills required
  • Interest in learning about hearing aid features and basic repair

Work Rights

Not specified

Tailored Resume

Cover Letter