Help Desk Technician

ASM Global

New Orleans, LA, United States
Fully remote
Load software updates
Maintain computer hardware
Track computer supplies inventory
The Help Desk Technician will be responsible for loading software updates, providing maintenance on computer hardware, and tracking inventory of computer-related supplies

Job Summary

  • The Help Desk Technician will be responsible for loading software updates, providing maintenance on computer hardware, and tracking inventory of computer-related supplies.
  • Essential duties include answering Help Desk calls professionally and courteously, and performing all other assigned duties.
  • This position requires detailed knowledge of Microsoft workstation operating systems and excellent problem-solving skills, including the use of remote management systems.

Matching Summary

The Help Desk Technician will be responsible for loading software updates, providing maintenance on computer hardware, and tracking inventory of computer-related supplies.

Skills & Requirements

Must-have

  • Load software updates
  • Maintain computer hardware
  • Track computer supplies inventory
  • Answer Help Desk calls professionally
  • Microsoft workstation operating systems

Nice-to-have

  • Excellent problem-solving skills
  • Remote management systems experience
  • Work days, nights, weekends, holidays

Key Requirements

  • 1-3 years of PC support experience
  • Extensive Microsoft applications experience
  • High School Diploma or equivalent
  • Must be at least 18 years of age
  • Pass criminal background check

Work Rights

Not specified

Tailored Resume

Cover Letter