Ld Tech Gfo - French Language Expert

UNISYS AUSTRALIA PTY LIMITED

Australia
Escalated client support
Engineer utilization tracking
Resolve client complaints
Ensures the highest level of support for escalated client and/or Field Services inquiries

Job Summary

  • Ensures the highest level of support for escalated client and/or Field Services inquiries.
  • Serves as liaison between clients, various departmental stakeholders and leadership.
  • Defines and leads the implementation of Global Field Operations centralized / standardized process improvement initiatives through established change control processes.

Matching Summary

Ensures the highest level of support for escalated client and/or Field Services inquiries.

Skills & Requirements

Must-have

  • escalated client support
  • engineer utilization tracking
  • resolve client complaints
  • field engineer scheduling
  • liaison between departments
  • process improvement initiatives

Nice-to-have

  • root cause analysis
  • training new team members
  • ongoing team support

Key Requirements

  • High School Diploma or GED
  • 4-6 years’ experience
  • Certified in French language

Work Rights

Not specified

Tailored Resume

Cover Letter