Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
Base: $39,930.00; bonus/equity: not specified; ben...
Counsel students and parents over the phone
Familiar with federal, state, university policies
Utilize integrated student information system
The Financial Aid Professional I is responsible for assisting to counsel students and parents over the phone by being familiar with federal, state, and university policies and regulations

Job Summary

  • The Financial Aid Professional I is responsible for assisting to counsel students and parents over the phone by being familiar with federal, state, and university policies and regulations.
  • This position will have the opportunity to visit orientation sessions on campus in order to present information concerning financial aid procedures.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a comprehensive benefits package.

Matching Summary

The Financial Aid Professional I is responsible for assisting to counsel students and parents over the phone by being familiar with federal, state, and university policies and regulations.

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, holidays, leave accrual, retirement programs

Skills & Requirements

Must-have

  • Counsel students and parents over the phone
  • Familiar with federal, state, university policies
  • Utilize integrated student information system
  • Present financial aid information at orientation

Nice-to-have

  • Assist in default management efforts
  • Promotes a healthy work-life balance
  • Nurturing creativity, discovery, and innovation

Key Requirements

  • Associate's degree
  • Bachelor's degree in business administration or related field
  • Experience in professional office setting on campus
  • Customer service experience
  • Knowledge of higher education programs
  • Knowledge of campus and community resources
  • Knowledge of state, federal, campus regulations
  • Working knowledge of phone etiquette, word processing, email, spreadsheets, database management
  • Ability to evaluate information and formulate recommendations
  • Ability to work as a team member
  • Ability to perform accurately in detail-oriented environment
  • Proof of legal authority to work in the United States

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter