Senior Customer Service Representative

Genpt

Monterrey, Mexico
Bilingual in spanish and english
Excellent communication skills
Strong negotiation skills
The Senior Customer Service Representative ensures customer inquiries are addressed and orders processed accurately

Job Summary

  • The Senior Customer Service Representative ensures customer inquiries are addressed and orders processed accurately.
  • This role involves developing customer relationships to fully understand their needs and desires.
  • Motion Industries offers a comprehensive benefits package including medical coverage and paid holidays.

Matching Summary

The Senior Customer Service Representative ensures customer inquiries are addressed and orders processed accurately.

Skills & Requirements

Must-have

  • Bilingual in Spanish and English
  • Excellent communication skills
  • Strong negotiation skills

Nice-to-have

  • Ability to multitask
  • Customer loyalty focus
  • Coaching and mentoring skills

Key Requirements

  • Bachelor's degree required
  • 4+ years of related experience
  • Advanced English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter