Operations Consultant

Bank of America

Fully remote
Complex problem resolution
Transaction execution
Product, system, service implementation
This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s)

Job Summary

  • This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s).
  • The Enterprise Correspondence Operations (ECO) – Letter Setup & Implementation (Letter S&I) team manages letter content for new & existing Clients in print, verbal, and digital channels.
  • Lead and manage medium-to-large projects with competing timelines, ensuring effective coordination across multiple teams and stakeholders.

Matching Summary

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s).

Skills & Requirements

Must-have

  • Complex problem resolution
  • Transaction execution
  • Product, system, service implementation
  • Project management methodologies
  • Change management routines
  • Legal, Compliance, Risk governance

Nice-to-have

  • Strategic thinking
  • Innovation and continuous improvement
  • Interpersonal relationship development
  • Cross-functional collaboration

Key Requirements

  • 3+ years of strategy development, initiative execution, change management, or related experience
  • Ability to lead calls, meetings, and strategy sessions
  • Strong quantitative and analytical abilities
  • Ability to communicate complex ideas clearly and concisely
  • Proficient in Microsoft Office Applications

Work Rights

Not specified

Tailored Resume

Cover Letter