Executive - Soft Services

JLL UK

Hyderabad, TS, India
Smooth running of operations
Develop building procedures and performance measures
Coordinate conference/meeting rooms
JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients in real estate

Job Summary

  • JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients in real estate.
  • Key responsibilities include assisting with operations, developing procedures, facilitating client visits, coordinating services, and managing vendor contracts.
  • The role involves managing health and safety, participating in emergency procedures, and contributing to client satisfaction through excellent service delivery.

Matching Summary

JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients in real estate.

Skills & Requirements

Must-have

  • Smooth running of operations
  • Develop building procedures and performance measures
  • Coordinate conference/Meeting Rooms
  • Ensure adequate supply of materials
  • Inspect contracted services
  • Achieve client satisfaction
  • Plan and organize internal events
  • Develop contact with Security, GIT/IT, Admin, Business teams
  • Manage Health and Safety issues
  • Vendor Background Checks
  • Prepare SLA's for Vendors
  • Compile snag list for DLP
  • Handle Cafeteria and Pantry Operations
  • Conduct internal audit for food and beverage vendor
  • Ensure availability of consumables
  • Ensure serviceability of pantry machines
  • Follow-up with vendor for invoices
  • Regular training of soft services staff
  • Ensure record maintenance
  • Meet or exceed best practice in service provision
  • Achieve key performance indicators
  • Compliance with Service Level Agreement

Nice-to-have

  • Well-groomed and presentable
  • Good communication Skills
  • Good interpersonal skills
  • Continuous improvement focus

Key Requirements

  • Experience in soft services operations
  • Familiarity with service structure
  • Experience with operating expenditures
  • Experience with vendor management
  • Experience with Health and Safety regulations

Work Rights

Not specified

Tailored Resume

Cover Letter