As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations
Job Summary
As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.
You’ll join a collaborative team within GBIS, partnering closely with developers, architects, security teams, business stakeholders, and project squads to uplift system stability, enhance user experience, and ensure operational readiness across the corporate application landscape.
Benefits of working with us include: A safe and supportive culture that values diversity and inclusion. Flexible hybrid work arrangements. Genuine career development and advancement pathways.
Matching Summary
As an Application Support Specialist, you will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.
Skills & Requirements
Must-have
Level 2/3 enterprise application support
Incident resolution and root cause analysis
ITIL processes and service management
ServiceNow administration and ITSM
Agile methodologies and cross-functional teams
Nice-to-have
SAP or SuccessFactors experience
Proactive risk identification
Collaborative team environment
Continuous improvement mindset
Key Requirements
Australian Citizen
Proven enterprise application support experience
ITIL or ServiceNow certifications (highly regarded)