Hr Shared Services Representative

Penn State University

University Park, Pennsylvania, US
Base: $34,800.00 - $50,500.00; bonus/equity: not s...
Hybrid
Handle confidential information
Professionalism in daily tasks
Speed, accuracy, and professionalism
The Pennsylvania State University Human Resources Shared Services organization is seeking an HR Shared Services Representative to provide exceptional customer service to employees as the first point of contact for their Human Resources (HR) inquires

Job Summary

  • The Pennsylvania State University Human Resources Shared Services organization is seeking an HR Shared Services Representative to provide exceptional customer service to employees as the first point of contact for their Human Resources (HR) inquires.
  • This position will answer questions received via telephone and e-mail, investigate and resolve routine to intermediate inquiries, coordinate with respective departments, and escalate complex inquiries to appropriate professional services, payroll, or other staff, as appropriate.
  • This position offers a flexible work arrangement that combines remote and on-campus work.

Matching Summary

The Pennsylvania State University Human Resources Shared Services organization is seeking an HR Shared Services Representative to provide exceptional customer service to employees as the first point of contact for their Human Resources (HR) inquires.

Salary

Base: $34,800.00 - $50,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, and vision coverage, robust retirement plans, substantial paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Handle confidential information
  • Professionalism in daily tasks
  • Speed, accuracy, and professionalism
  • Strong customer service skills
  • Effective learning of new technologies

Nice-to-have

  • Proficiency in Office365 suite
  • Ability to work independently
  • Ability to prioritize and multi-task

Key Requirements

  • High School Diploma or GED
  • No prior relevant work experience required
  • Authorization to work in the U.S.

Work Rights

Not specified

Tailored Resume

Cover Letter