Lead Site Reliability Engineer

Royal Bank of Canada

Toronto, Canada
Hybrid
Atm technology management
Vendor relationship management
Operational excellence and compliance
Lead and shape the reliability, scalability, and performance of RBC’s critical production systems, directly impacting millions of customers

Job Summary

  • Lead and shape the reliability, scalability, and performance of RBC’s critical production systems, directly impacting millions of customers.
  • Work with cutting-edge technologies and drive innovation in a high-availability, mission-critical environment.
  • Collaborate with a diverse, talented team of professionals across development, security, quality assurance, and operations to solve complex challenges.

Matching Summary

Lead and shape the reliability, scalability, and performance of RBC’s critical production systems, directly impacting millions of customers.

Skills & Requirements

Must-have

  • ATM technology management
  • Vendor relationship management
  • Operational excellence and compliance
  • ITIL framework and service management
  • PowerShell scripting and automation
  • Cloud and hybrid infrastructure management
  • Project management for technology deployments

Nice-to-have

  • Large-scale ATM ecosystem optimization
  • Financial transaction processing systems knowledge
  • Cloud-native tools like Kubernetes and Docker
  • Advanced monitoring and observability tools
  • Cross-functional team leadership
  • Process optimization and automation
  • Incident response and root cause analysis

Key Requirements

  • Bachelor’s degree in related field
  • 5-7 years experience in ATM or financial services technology
  • Experience managing vendor relationships
  • Knowledge of banking regulations and security standards
  • Experience with budget management and financial analysis
  • Intermediate PowerShell scripting skills
  • Experience with ITIL and service management best practices

Work Rights

Not specified

Tailored Resume

Cover Letter