IT Technical Support Specialist

CHOOSE 2 RENT SINGAPORE PTE. LTD.

Singapore
Not specified (assumed on-site due to equipment setup responsibilities)
2 years help desk experience
Windows environment expertise
Troubleshooting rental equipment
CHOOSE 2 RENT SINGAPORE PTE. LTD. is seeking an IT Technical Support Specialist to provide technical assistance to clients using rental equipment. The ideal candidate should be tech-savvy, customer-focused, and possess strong troubleshooting and communication skills

Job Summary

  • The IT Support Specialist serves as the primary point of contact for clients requiring technical support during events.
  • Key responsibilities include troubleshooting rental equipment such as name badge printers, routers, laptops, and iOS devices.
  • The role requires creating tutorials and providing feedback to enhance the customer-facing self-service support portal.

Matching Summary

Match Score: 85

CHOOSE 2 RENT SINGAPORE PTE. LTD. is seeking an IT Technical Support Specialist to provide technical assistance to clients using rental equipment. The ideal candidate should be tech-savvy, customer-focused, and possess strong troubleshooting and communication skills.

Skills & Requirements

Must-have

  • 2 years help desk experience
  • Windows environment expertise
  • Troubleshooting rental equipment
  • Customer service skills
  • Networking device configuration

Nice-to-have

  • Video content creation skills
  • iOS device knowledge
  • Self-service portal feedback
  • After-hours availability
  • Team collaboration in fast pace

Key Requirements

  • 2 years in help desk or technical support role
  • Experience working in a Windows environment
  • Knowledge of configuring computer systems

Work Rights

Not specified

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