After Hours Optimiser

nbn

Australia
Rotating shifts between 7pm-7am, including weekends; full-time, permanent position.
Real-time jeopardy management
Technician query response
Stakeholder communication
The After Hours Optimiser position at nbn involves coordinating field operations outside standard business hours to ensure customer needs and technician safety are prioritized. The role requires experience in planning or scheduling within a large operational environment, with a focus on telecommunications or similar fields

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

Matching Summary

Match Score: 85

The After Hours Optimiser position at nbn involves coordinating field operations outside standard business hours to ensure customer needs and technician safety are prioritized. The role requires experience in planning or scheduling within a large operational environment, with a focus on telecommunications or similar fields.

Skills & Requirements

Must-have

  • Real-time jeopardy management
  • Technician query response
  • Stakeholder communication
  • HSE checkpoints
  • Work order coordination

Nice-to-have

  • Composed and attentive demeanor
  • Collaborative approach
  • Structure in dynamic situations
  • Warm and clear communication

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Full working rights in Australia

Work Rights

Full working rights in Australia

Tailored Resume

Cover Letter