Specialty Customer Support Executive, Strategic Accounts - West Coast

Covance / Labcorp Drug Dev UK

West Coast, US
Base: $70,000 to $85,000; bonus/equity: eligible f...
Fully remote
Customer success or account management experience
Diagnostics segment industry background
Salesforce crm proficiency required
Labcorp is seeking a remote Specialty Customer Support Executive for Strategic Accounts on the West Coast, responsible for onboarding and maintaining relationships with key accounts in the diagnostics segment. The role requires strong communication skills and experience in customer success or sales, particularly in women's healthcare

Job Summary

  • Labcorp is a global leader in diagnostic testing and drug development solutions dedicated to improving health and lives.
  • The role involves managing 75% of responsibilities focused on onboarding, maintaining relationships, and executing internal sales operations for strategic accounts.
  • Employees are eligible for comprehensive benefits including medical, dental, vision, 401(k), paid time off, and tuition reimbursement.

Matching Summary

Match Score: 85

Labcorp is seeking a remote Specialty Customer Support Executive for Strategic Accounts on the West Coast, responsible for onboarding and maintaining relationships with key accounts in the diagnostics segment. The role requires strong communication skills and experience in customer success or sales, particularly in women's healthcare.

Salary

Base: $70,000 to $85,000; Bonus/Equity: Eligible for bonus and/or commissions based on performance metrics; Benefits: Medical, Dental, Vision, Life, STD/LTD, 401(k), PTO, Tuition Reimbursement, ESPP

Skills & Requirements

Must-have

  • Customer Success or Account Management experience
  • Diagnostics segment industry background
  • Salesforce CRM proficiency required
  • West Coast geographic availability
  • High school diploma minimum requirement

Nice-to-have

  • Women's healthcare and IVF clinic relationships
  • Bachelor's degree in life sciences
  • Ability to manage multiple large-volume accounts
  • Experience with EMR and portal systems
  • Strong written and verbal communication skills

Key Requirements

  • 3+ years Customer Success, Account Management, or Sales experience
  • High school diploma or equivalent education
  • Previous laboratory or diagnostics sales experience preferred
  • Proven ability to work 8 am – 5 pm PST

Work Rights

Not specified

Tailored Resume

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