Not specified; pyrticipytion in incentive programs...
On-site
1-2 years customer service experience
Strong verbal and written communication skills
Ability to lift up to 25 lbs
Compass is seeking an Agent Experience Coordinator to enhance customer interactions at their Saint Louis office. The role focuses on delivering exceptional service, supporting agents with technology and marketing needs, and maintaining office standards
Job Summary
The role serves as the first point of contact for customers, curating a 5-star welcome experience while maintaining office standards.
Employees will provide 1:1 support for Compass technology adoption and assist with basic marketing requests using templates.
The company offers comprehensive benefits including medical, dental, vision, 401(k), and various family support programs like Maven and Carrot.
Matching Summary
Match Score: 85
Compass is seeking an Agent Experience Coordinator to enhance customer interactions at their Saint Louis office. The role focuses on delivering exceptional service, supporting agents with technology and marketing needs, and maintaining office standards.
Salary
Not specified; Participation in incentive programs (cash, equity, commissions); Comprehensive benefits package included
Skills & Requirements
Must-have
1-2 years customer service experience
Strong verbal and written communication skills
Ability to lift up to 25 lbs
Meticulous attention to detail and organization
Nice-to-have
Previous real estate industry experience
Experience with enterprise technology tools
Passion for creating community and culture
Empathetic listening skills for customers
Key Requirements
1-2 years previous experience in customer service or office management
Ability to work in-office during standard operating hours