Patient Services Coordinator

Mass. Eye And Ear

Nantucket, MA, United States
Base: $25.85 - $49.08phly; bonus/equity: not speci...
100% onsite
Manage confidential patient information
Schedule patient appointments
Front desk greeting and check-in/out
The Patient Services Coordinator provides administrative support to healthcare providers in high-volume ambulatory settings, functioning as the primary interface between the patient and the providers

Job Summary

  • The Patient Services Coordinator provides administrative support to healthcare providers in high-volume ambulatory settings, functioning as the primary interface between the patient and the providers.
  • This position is responsible for managing the day-to-day patient flow at time of check-in and check-out, creating a welcoming environment and providing outstanding service.
  • Mass General Brigham relies on a wide range of professionals to advance our mission, supporting patient care, research, teaching, and community service.

Matching Summary

The Patient Services Coordinator provides administrative support to healthcare providers in high-volume ambulatory settings, functioning as the primary interface between the patient and the providers.

Salary

Base: $25.85 - $49.08/Hourly; Bonus/Equity: Not specified; Benefits: comprehensive benefits

Skills & Requirements

Must-have

  • Manage confidential patient information
  • Schedule patient appointments
  • Front desk greeting and check-in/out
  • Handle managed care issues
  • Provide outstanding service

Nice-to-have

  • Connect with diverse populations
  • Maintain professionalism and courtesy
  • Adapt communication style
  • Collaborate with colleagues and clinicians
  • Positive attitude towards change

Key Requirements

  • Highschool diploma required
  • English language proficiency required
  • Minimum of 2 years secretarial experience
  • Computer skills including MS Office necessary

Work Rights

Not specified

Tailored Resume

Cover Letter