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Get Remote is seeking a Payroll Client Services Specialist Lead for the DACH region to support payroll processing and client inquiries. The role is fully remote and requires experience in end-to-end payroll for Germany and/or Switzerland, with a strong focus on compliance and client relations.
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Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will work autonomously on customer escalations and collaborate seamlessly with Customer Experience and Payroll Operations teams to meet service level agreements.
This is a full-time position requiring availability from Saturday through Wednesday, including weekends, within a fully remote global team.
Matching Summary
Match Score: 75
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Get Remote is seeking a Payroll Client Services Specialist Lead for the DACH region to support payroll processing and client inquiries. The role is fully remote and requires experience in end-to-end payroll for Germany and/or Switzerland, with a strong focus on compliance and client relations.
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Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll regulations knowledge
Professional fluency in German language
Client-facing customer service skills
Analytical problem-solving abilities
Nice-to-have
Experience working in remote environments
Mentoring and supporting colleagues
Asynchronous communication proficiency
Collaboration across international cultures
Adaptability in fast-paced settings
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland
Professional fluency in German
Deep understanding of payroll tax regulations within the DACH region