Retail Technology Operations Manager

Sunnyside

Pennsylvania, United States
$70,000—$80,000 usd py
On-site
Itil practices
Asset management
Service management
Cresco Labs is seeking a Retail Technology Operations Manager to oversee technology deployments and support at their dispensaries. The ideal candidate will have experience in IT asset management, strong analytical skills, and a commitment to problem-solving in a fast-paced environment

Job Summary

  • This role supports retail store technology deployments and roadmap as the company grows, requiring on-site work and travel.
  • Responsibilities include daily operations support using ITIL practices, resolving technical challenges, and managing hardware/software configurations.
  • The company offers a robust benefits package including major medical, dental, vision insurance, a 401(K)-match program, and paid time off.

Matching Summary

Match Score: 85

Cresco Labs is seeking a Retail Technology Operations Manager to oversee technology deployments and support at their dispensaries. The ideal candidate will have experience in IT asset management, strong analytical skills, and a commitment to problem-solving in a fast-paced environment.

Salary

$70,000—$80,000 USD

Skills & Requirements

Must-have

  • ITIL practices
  • asset management
  • service management
  • change controls
  • ticketing system
  • Freshservice

Nice-to-have

  • Digital Transformation
  • customer experience improvement
  • Acquisition due diligence
  • integration experience

Key Requirements

  • 3-5 years IT hardware provisioning, logistics or asset management
  • Bachelor’s degree in IT Management, Information Systems, business, or related field or equivalent work experience
  • comfortable standing 4 to 8 hours
  • lifting up to 50 lbs
  • willing to travel up to 50%
  • valid driver’s license
  • Must be 21 years of age or older

Work Rights

Not specified

Tailored Resume

Cover Letter