Front Desk Agent

Pyramid Global Hospitality

Burlington, Massachusetts, United States
Base: $19.00; bonus/equity: lucrative bonus progra...
Not specified
Evening availability 3pm to 11pm
At least one year customer service experience
Ability to work in fast-paced environment
Pyramid Global Hospitality is seeking a Front Desk Agent for their Boston Marriott Burlington location, emphasizing a welcoming attitude and a passion for customer service. The role involves greeting guests, assisting with reservations, and providing support in a fast-paced environment, with a focus on personal development and employee well-being

Job Summary

  • Pyramid Global Hospitality values its employees and offers comprehensive benefits including health insurance and retirement plans.
  • The role involves greeting guests, handling reservations, and solving problems as part of a dynamic evening team.
  • Candidates must have at least one year of customer service experience with high guest interaction.

Matching Summary

Match Score: 85

Pyramid Global Hospitality is seeking a Front Desk Agent for their Boston Marriott Burlington location, emphasizing a welcoming attitude and a passion for customer service. The role involves greeting guests, assisting with reservations, and providing support in a fast-paced environment, with a focus on personal development and employee well-being.

Salary

Base: $19.00; Bonus/Equity: Lucrative bonus programs mentioned; Benefits: Comprehensive health insurance, 401k match, paid time off

Skills & Requirements

Must-have

  • Evening availability 3pm to 11pm
  • At least one year customer service experience
  • Ability to work in fast-paced environment
  • Strong verbal communication skills
  • Comfortable with computers and tech tools

Nice-to-have

  • Hospitality industry experience is a plus
  • Friendly and upbeat personality
  • Eager to learn and grow
  • Team collaboration skills
  • Problem-solving abilities

Key Requirements

  • One year in customer service role
  • Evening shift availability required
  • High guest interaction experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter