Patient Service Representative - Outpatient/ambulatory Clinic
Kansas Health System
Indian Creek, Kansas, United States
Not specified; not specified; not specified
High volume telephone call handling
Epic cadence scheduling software proficiency
Insurance verification and eligibility checks
The Patient Service Representative is a critical member of the physician's care team responsible for creating a seamless patient experience through accurate scheduling and registration
Job Summary
The Patient Service Representative is a critical member of the physician's care team responsible for creating a seamless patient experience through accurate scheduling and registration.
This role involves managing high volumes of incoming calls to schedule appointments, surgeries, and procedures using Epic Cadence decision trees while ensuring regulatory compliance.
Employees are expected to maintain extensive knowledge of appointment types, providers, and specialties to coordinate complex patient itineraries across multiple locations.
Matching Summary
The Patient Service Representative is a critical member of the physician's care team responsible for creating a seamless patient experience through accurate scheduling and registration.