Service Desk Agent

Centific

Malaysia Office, Malaysia
Technical assistance via phone
Utilizing a ticketing system
Adhering to service level agreements
Centific emphasizes work-life balance and skill enhancement for employees

Job Summary

  • Centific emphasizes work-life balance and skill enhancement for employees.
  • The role involves providing technical support and excellent customer service.
  • Employees are encouraged to participate in creative contests and office games.

Matching Summary

Centific emphasizes work-life balance and skill enhancement for employees.

Skills & Requirements

Must-have

  • Technical assistance via phone
  • Utilizing a ticketing system
  • Adhering to service level agreements

Nice-to-have

  • Proactive problem-solving skills
  • Strong capabilities in Microsoft Office
  • Experience with data analysis tools

Key Requirements

  • Bachelor’s degree in relevant field
  • 1+ years of experience in business operations
  • Proficiency in English

Work Rights

Not specified

Tailored Resume

Cover Letter