Vice President, Client Service

BNY Mellon

Berwyn, PA, United States
On-site
Develop strong client relationships
Manage client master agreements
Drive regular client meetings
Develop strong client relationships, manage client master agreements and list of services, and manage customer needs, business drivers and service requirements

Job Summary

  • Develop strong client relationships, manage client master agreements and list of services, and manage customer needs, business drivers and service requirements.
  • Articulate best practices, make business process recommendations, drive regular client meetings/calls with project updates, ongoing status, and platform updates, and expand the scope of existing business relationships.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

Matching Summary

Develop strong client relationships, manage client master agreements and list of services, and manage customer needs, business drivers and service requirements.

Skills & Requirements

Must-have

  • Develop strong client relationships
  • Manage client master agreements
  • Drive regular client meetings
  • Coordinate new business development
  • Exceptional client service skills
  • Coordinate across functional teams

Nice-to-have

  • Innovators and bold ideas
  • Uplift communities worldwide
  • Power the future of finance
  • Focus on personal resilience

Key Requirements

  • BA/BS degree in Accounting, Finance, or related field preferred
  • 7 or more years of experience
  • SMA experience or sponsor/custodian programs
  • Prior experience as key project contact
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter