Senior Analyst, Payer Portal Management Zone

Athenahealth

Base: $42,000 - $72,000; bonus/equity: annual disc...
Create and maintain payer portal login credentials
Process documentation maintenance
Customer escalation support
The Payer Portal Management Zone is dedicated to streamlining revenue cycle management through scalable, automated, and secure access to payer portals, while reducing the burden of portal management for our customers

Job Summary

  • The Payer Portal Management Zone is dedicated to streamlining revenue cycle management through scalable, automated, and secure access to payer portals, while reducing the burden of portal management for our customers.
  • This role is ideal for someone who is naturally curious, skilled at identifying and resolving problems, and motivated by becoming a subject‑matter expert.
  • Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Matching Summary

The Payer Portal Management Zone is dedicated to streamlining revenue cycle management through scalable, automated, and secure access to payer portals, while reducing the burden of portal management for our customers.

Salary

Base: $42,000 - $72,000; Bonus/Equity: Annual discretionary bonus plan, variable compensation plan, and equity plans; Benefits: Health and financial benefits, commuter support, employee assistance programs, tuition assistance, employee resource groups

Skills & Requirements

Must-have

  • Create and maintain payer portal login credentials
  • Process documentation maintenance
  • Customer escalation support
  • Analytical and investigative capabilities
  • High attention to detail

Nice-to-have

  • Naturally curious
  • Motivated subject-matter expert
  • Willingness to learn AI technologies
  • Feedback based culture participant

Key Requirements

  • Associate’s degree or 1+ years of experience
  • Strong analytical and investigative capabilities
  • Excellent verbal and written communication skills
  • High attention to detail
  • Strong organizational and time-management skills
  • Resilience and adaptability
  • Ability to manage multiple priorities
  • Strong interpersonal skills and self-awareness

Work Rights

Not specified

Tailored Resume

Cover Letter