Branch Operations Associate Manager - South San Diego District

Wells Fargo

South San Diego, US
Base: $26.75 - $40.50; bonus/equity: incentive opp...
Exceptional customer service delivery
Teller operations risk management
Daily operations management
Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions

Job Summary

  • Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions.
  • Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below.
  • Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Matching Summary

Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions.

Salary

Base: $26.75 - $40.50; Bonus/Equity: Incentive opportunities; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Teller operations risk management
  • Daily operations management
  • Issue resolution and escalation
  • Team coaching and development

Nice-to-have

  • Building customer relationships
  • Leveraging technology for customers
  • Financial industry regulations knowledge
  • Working effectively under pressure

Key Requirements

  • 2+ years of customer needs assessment or issue resolution
  • 1+ years of leadership experience
  • Meet Loan Originator qualification requirements

Work Rights

Not specified

Tailored Resume

Cover Letter