Responsible for selling, identifying and documenting service, maintenance, and repair service for customers
Job Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
Works with customer and technician to identify required maintenance, advises customers on necessary and recommended services, and offers additional services and repairs.
The position requires regular and predictable attendance, with scheduled shifts potentially including evening hours, weekends, and holidays.
Matching Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
Skills & Requirements
Must-have
customer service
vehicle maintenance and repair
scheduling appointments
explaining estimates to customers
maintaining CSI standards
Nice-to-have
servant leadership
teamwork through trust and respect
integrity
commitment to customer enthusiasm
passion for winning
accountability at all levels
commitment to continuous improvement
Key Requirements
High School Diploma or GED
3-5 years of automotive or customer service experience
Working knowledge of vehicle mechanical operations