Bilingual Customer Care Rep - Life Insurance

Transamerica Corporation

Base: $40,000-$46,000; bonus: eligible for annual ...
Fully remote
Three years of call center experience
Bilingual spanish communication skills
Proficiency using ms office tools
Transamerica Corporation is seeking a Bilingual Customer Care Representative for their remote call center, tasked with providing exceptional service regarding retirement, life, and annuity investment products. The ideal candidate should possess strong customer service skills, a background in financial services, and be fluent in Spanish

Job Summary

  • This role serves as the voice of the company by providing accurate information on retirement, life, and annuity investment products.
  • Employees are empowered to go above and beyond to deliver an outstanding customer experience within a collaborative team environment.
  • The company offers a comprehensive benefits package including paid time off starting at 160 hours annually and 15 days of paid parental leave.

Matching Summary

Match Score: 85

Transamerica Corporation is seeking a Bilingual Customer Care Representative for their remote call center, tasked with providing exceptional service regarding retirement, life, and annuity investment products. The ideal candidate should possess strong customer service skills, a background in financial services, and be fluent in Spanish.

Salary

Base: $40,000-$46,000; Bonus: Eligible for Annual Bonus based on Company Plan; Benefits: Pension Plan, 401k Match, Medical/Dental/Vision Insurance

Skills & Requirements

Must-have

  • Three years of call center experience
  • Bilingual Spanish communication skills
  • Proficiency using MS Office tools

Nice-to-have

  • Understanding of retirement investment products
  • Ability to work independently and as part of a team
  • Experience in financial services industry

Key Requirements

  • Associate's degree in business or equivalent experience
  • Authorized to work for any employer in the U.S.
  • No visa sponsorship available

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter