Scheduler - Lv Trop. Family Med Cl - Full Time 12 Hour Rotating Shift (non-exempt) (non-union)

University of Southern California

Los Angeles, CA, US
Base: $21.00 – $29.77 ph; bonus/equity: not specif...
Schedule patient appointments accurately
Verify insurance eligibility and benefits
Provide superior customer service to patients
The Scheduler acts as the positive face of the Health Center and serves as the main point of contact for participants and families

Job Summary

  • The Scheduler acts as the positive face of the Health Center and serves as the main point of contact for participants and families.
  • Essential duties include greeting patients, scheduling appointments, confirming availability, and ensuring accurate provider and location details.
  • The position requires adherence to specific policies and may involve performing care coordinator duties when assigned.

Matching Summary

The Scheduler acts as the positive face of the Health Center and serves as the main point of contact for participants and families.

Salary

Base: $21.00 – $29.77 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Schedule patient appointments accurately
  • Verify insurance eligibility and benefits
  • Provide superior customer service to patients
  • Use electronic medical record systems
  • Handle phone calls professionally

Nice-to-have

  • Experience in a medical environment preferred
  • Ability to interface with physicians and nurses
  • Strong judgment when handling upset patients

Key Requirements

  • High school diploma or equivalent required
  • Understanding of medical terminology required
  • Fire Life Safety Training (LA City) required within 30 days
  • 1 year customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter