Patient Experience Representative-scheduling Specialist

Intermountain Health

Provo, Utah, US
$19.85 - $30.21 ph
Onsite
Surgery scheduling
Procedure scheduling
Authorization research
Creates and manages provider’s surgery and hospital procedure schedules, including changes, cancellations, and rescheduling

Job Summary

  • Creates and manages provider’s surgery and hospital procedure schedules, including changes, cancellations, and rescheduling.
  • Obtains authorization for surgeries/hospital procedures by researching coverage and obtaining prior authorization, and verifies eligibility and benefits.
  • Meets with pre-op patients to explain the surgery process, including pre-op labs, tests, or any pre-requisite that needs prior attention.

Matching Summary

Creates and manages provider’s surgery and hospital procedure schedules, including changes, cancellations, and rescheduling.

Salary

$19.85 - $30.21

Skills & Requirements

Must-have

  • Surgery scheduling
  • Procedure scheduling
  • Authorization research
  • Eligibility verification
  • Patient process explanation
  • Medical terminology knowledge

Nice-to-have

  • Bilingual Spanish speaking
  • AI-enhanced recruitment

Key Requirements

  • Two years of medical registration, billing, collection, scheduling, or insurance experience
  • Two years of customer service experience
  • Working knowledge of word processing, spreadsheet, email, and calendaring programs

Work Rights

Not specified

Tailored Resume

Cover Letter