This role supports the UK Region by delivering outstanding customer service through various channels including email, chat, phone, and AI-powered platforms
Job Summary
This role supports the UK Region by delivering outstanding customer service through various channels including email, chat, phone, and AI-powered platforms.
The position requires applying case management tools to capture inquiries and resolving complex issues while ensuring accurate communication of HR policies.
Aristocrat offers a robust benefits package and global career opportunities within a diverse business united by shared values.
Matching Summary
This role supports the UK Region by delivering outstanding customer service through various channels including email, chat, phone, and AI-powered platforms.
Skills & Requirements
Must-have
Bachelor's degree in IT or Business
Excellent verbal and written English
Experience with HR contact center operations
Ability to work UK shifts
Expertise with digital HR systems and tools
Nice-to-have
Enthusiasm for AI and automation adoption
Experience with knowledge management content
Passion for employee experience transformation
Ability to identify inquiry themes and trends
Strong judgment on compliance and tone
Key Requirements
Bachelor's Degree in IT, Business, or related field
Prior HR contact center or shared services experience preferred
Authorized to work in the UK without visa sponsorship
Work Rights
Must be authorized to work in the UK without visa sponsorship