Tricare Beneficiary Services Representative - Sigonella, Italy

Leidos Holdings Inc.

Sigonella, Italy
Base: $32,000 annual; bonus/equity: not specified;...
Fully remote
Fluent english communication skills
Microsoft office proficiency
Hipaa compliance knowledge
Leidos Holdings Inc. is seeking a TRICARE Beneficiary Services Representative for future openings in Sigonella, Italy. This position focuses on providing essential beneficiary education and support for military members and their families, requiring relevant customer service experience and proficiency in specific software systems

Job Summary

  • This role supports active-duty military members and their families by providing essential TRICARE education and enrollment services in Sigonella, Italy.
  • The position requires processing enrollments, managing Primary Care Manager changes, and assisting with claims status updates using systems like DOES and MHS Genesis.
  • Candidates must maintain strict confidentiality of Protected Health Information while complying with HIPAA regulations and Leidos training requirements.

Matching Summary

Match Score: 85

Leidos Holdings Inc. is seeking a TRICARE Beneficiary Services Representative for future openings in Sigonella, Italy. This position focuses on providing essential beneficiary education and support for military members and their families, requiring relevant customer service experience and proficiency in specific software systems.

Salary

Base: $32,000 annual; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent English communication skills
  • Microsoft Office proficiency
  • HIPAA compliance knowledge
  • Customer service experience
  • Strong organizational abilities

Nice-to-have

  • TRICARE Overseas Program familiarity
  • MHS Genesis system experience
  • Presentation delivery skills
  • Independent work capability
  • Military healthcare background

Key Requirements

  • Bachelor's degree or equivalent experience combination
  • U.S. Citizenship required
  • SOFA/Command-Sponsored status as dependent
  • Valid Missione Visa and Soggiorno permit
  • 3+ years of customer service experience
  • Eligible to obtain ADP IT III clearance

Work Rights

Must have SOFA/Command-Sponsored status and U.S. citizenship

Tailored Resume

Cover Letter