Not specified; not specified; flexible benefits ta...
Not specified (assumed hybrid based on role nature)
Proven experience in a travel agency
Experience with sabre gds
Advanced english communication skills
Amex GBT is seeking a Hotel Desk Agent with experience in travel agency operations, specifically with SABRE GDS, to provide exceptional service to corporate clients in Mexico. The ideal candidate should possess strong communication skills and a collaborative spirit, with a focus on customer satisfaction and problem-solving
Job Summary
The role involves advising and arranging travel for corporate business customers while verifying domestic and international bookings.
Employees will use the Global Distribution System SABRE to communicate effectively with customers via chat, email, and back office systems.
Amex GBT offers flexible benefits including health insurance, retirement programs, and access to over 20,000 learning courses.
Matching Summary
Match Score: 85
Amex GBT is seeking a Hotel Desk Agent with experience in travel agency operations, specifically with SABRE GDS, to provide exceptional service to corporate clients in Mexico. The ideal candidate should possess strong communication skills and a collaborative spirit, with a focus on customer satisfaction and problem-solving.
Salary
Not specified; Not specified; Flexible benefits tailored to country
Skills & Requirements
Must-have
Proven experience in a travel agency
Experience with SABRE GDS
Advanced English communication skills
Nice-to-have
Hotel help desk operations experience
Hospitality customer service background
Creative and timely travel solutions
Key Requirements
Bachelor's degree in Tourism or related field
Proven experience with hotel help desk operations (preferred)