Healthtech Inc is seeking an Ambulatory Analyst to provide EHR design, testing, and troubleshooting services for their Nordic clients. The ideal candidate should have a relevant educational background, problem-solving skills, and the ability to work independently as well as in a team
Job Summary
The Analyst – Epic Application Management provides EHR design, build, testing and troubleshooting services for Nordic clients.
Responsibilities include performing basic troubleshooting and problem-solving to ensure the integrity, integration, and stability of EHR applications for Nordic’s customers.
The role requires post-secondary education or equivalent experience and certification in relevant EHR application(s).
Matching Summary
Match Score: 75
Healthtech Inc is seeking an Ambulatory Analyst to provide EHR design, testing, and troubleshooting services for their Nordic clients. The ideal candidate should have a relevant educational background, problem-solving skills, and the ability to work independently as well as in a team.
Skills & Requirements
Must-have
EHR application management
troubleshooting and problem-solving
system requests fulfillment
monitoring issue queues
customer call handling
application build and configuration
workflow and system analysis
change control policies
documentation completion
client updates
Nice-to-have
customer service experience
Healthcare IT knowledge
ITIL processes knowledge
process improvement advocacy
Key Requirements
Post-secondary education or equivalent experience
Certification in relevant EHR application(s)
Ability to apply problem solving skills
Excellent communication skills, written and verbal
Proficient with Microsoft Office applications
Strong attention to detail and ability to organize
Ability to work independently and within a team
Ability to take on-call rotations outside of core business hours