Customer Service Representative - English Speakers

bp / TravelCenters of America

Santa Fe, Mexico City, Mexico
Not specified; not specified; benefits include lif...
Hybrid (3 days in office, 2 days remote)
Excellent english proficiency required
High school diploma mandatory
Hybrid work schedule availability
The job posting is for a Customer Service Representative at bp in Mexico City, focusing on providing excellent service to professional truck drivers and customers of TravelCenters of America. The role requires advanced English proficiency and prior customer service experience, and operates under a hybrid work model

Job Summary

  • The role involves interacting with internal and external customers to resolve issues and provide information about products and services.
  • Employees will handle parking reservations, process payments, and analyze feedback from websites and social media to improve procedures.
  • The company offers a phenomenal environment with benefits including life & health insurance, annual cash bonuses, and pension plans.

Matching Summary

Match Score: 85

The job posting is for a Customer Service Representative at bp in Mexico City, focusing on providing excellent service to professional truck drivers and customers of TravelCenters of America. The role requires advanced English proficiency and prior customer service experience, and operates under a hybrid work model.

Salary

Not specified; Not specified; Benefits include life & health insurance, annual cash bonus, pension plan

Skills & Requirements

Must-have

  • Excellent English proficiency required
  • High School diploma mandatory
  • Hybrid work schedule availability
  • Parking reservation processing skills
  • Conflict management with angry customers

Nice-to-have

  • Bachelor's degree preferred
  • Prior US customer service experience
  • Fast-paced environment adaptability
  • Training new support members
  • Creative problem-solving abilities

Key Requirements

  • High School diploma required
  • Advanced English proficiency
  • Prior customer service experience desirable

Work Rights

Not specified

Tailored Resume

Cover Letter