Demonstrate Fairmont core values in all interactions, consistently offer professional, friendly and proactive customer service while supporting fellow colleagues
Job Summary
Demonstrate Fairmont core values in all interactions, consistently offer professional, friendly and proactive customer service while supporting fellow colleagues.
Coach and mentor the junior audiovisual team, ensuring accountability, high performance, and exceptional guest service, whilst working with the Director Technical Events to drive employee satisfaction results fostering professional growth.
Drive new business through proactive sales efforts and client relationship development, collaborate with Sales, Catering, and Conference Services to assess client needs and deliver tailored technical solutions.
Matching Summary
Demonstrate Fairmont core values in all interactions, consistently offer professional, friendly and proactive customer service while supporting fellow colleagues.
Skills & Requirements
Must-have
event technology and sales
sound, video, lighting
hybrid event technologies
proactive customer service
lead teams
guest needs
health and safety protocols
Nice-to-have
luxury urban resort
international hospitality professionals
passionate about people
attentive to the world
support our community
pride in our differences
Key Requirements
3 years international on-site venue management experience
3 years’ experience in event technology and sales
Proven ability to lead teams
Excellent interpersonal, communication, and administrative skills